3 Star Hotel

The Phoenix Hotel Bangkok - Suvarnabhumi Airport

88 Ladkrabang Soi 7, Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand View Map

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The Phoenix Hotel Bangkok - Suvarnabhumi Airport photo 2
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The Phoenix Hotel Bangkok - Suvarnabhumi Airport

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About

At The Phoenix Hotel Bangkok, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Discover the wonders of Bangkok with ease by utilizing the services provided by taxi and shuttle. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as luggage storage. Desire to unwind? Make the most of your visit at The Phoenix Hotel Bangkok with accessible amenities such as daily housekeeping.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at The Phoenix Hotel Bangkok also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water and instant coffee. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests.

338 Reviews

8.1Very Good
Cleanliness
8.8
Staff
9.1
Location
8.4

What Guests Say

  • “Room fresh and clean.”
  • “I loved that it was right down the street from 7/11 and a taxi ride only cost me 115 BHT from the airport to the hotel. They let me keep…”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Airport Shuttle
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

Deluxe room (Building B)1/4

Deluxe room (Building B)

237 sqft • 1 King, 2 Single

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Bidet
Family Suites1/4

Family Suites

420 sqft • 1 King, 2 Single

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Bidet
Deluxe Room1/4

Deluxe Room

237 sqft • 1 Double, 2 Single

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Balcony
Deluxe room (Main Building)1/4

Deluxe room (Main Building)

237 sqft • 1 Double, 2 Single

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Bidet

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.1
    Very Good

    Based on 338 reviews

    Location

    8.4

    Cleanliness

    8.8

    Staff

    9.1

    Overall Quality

    8.3

    Pros +

    • Room fresh and clean.
    • I loved that it was right down the street from 7/11 and a taxi ride only cost me 115 BHT from the airport to the hotel. They let me keep my luggage there which was amazing and made my trip much easier!
    • Frequent shuttle to/from airport. Straight forward checkin. Loved walk around corner to over foot bridge. Nice cafe on premises

    Cons -

    • Airport transport was advertised as complimentary. In reality it cost 150bht.
    • Nope everything was perfect and exceeded my expectations!
    • There are two buildings, and renovations are in progress in one of them. So I staid in the non-renovated. For the room I wouldn't give more than one star. Still, it was relevantly clean, and the bed was OK. Note; there is no elevator.
    Business Traveler (40)Solo Traveler (121)Traveling as Couple (125)Family with Young Children (116)Family with Teens (1)Senior Traveler (36)Group Traveler (45)Total (976)
    8RafaelPosted on: 10-14-2024

    Room fresh and clean.

    Airport transport was advertised as complimentary. In reality it cost 150bht.

    10LydiaPosted on: 6-16-2022

    I loved that it was right down the street from 7/11 and a taxi ride only cost me 115 BHT from the airport to the hotel. They let me keep my luggage there which was amazing and made my trip much easier!

    Nope everything was perfect and exceeded my expectations!

    9Verified Hotel GuestPosted on: 1-20-2020

    Frequent shuttle to/from airport. Straight forward checkin. Loved walk around corner to over foot bridge. Nice cafe on premises

    7ArekPosted on: 12-6-2019

    Good for one night stay before or after your flight at Bangkok airport. Shuttle easy to locate at the airport. It runs every hour. I arrived at midnight, and later departed at 4 AM.

    There are two buildings, and renovations are in progress in one of them. So I staid in the non-renovated. For the room I wouldn't give more than one star. Still, it was relevantly clean, and the bed was OK. Note; there is no elevator.

    3Verified Hotel GuestPosted on: 11-9-2018

    Proximity to a temple and many food options. Staff were very friendly and polite. Appreciate the free shuttle to airport which is one the reasons I stayed there including price of $21

    Beds uncomfortable, noise from hallway, shower head was broken

    7ElainePosted on: 10-11-2018

    The free shuttle was the main selling point for me. My reservation said the hotel has free breakfast, but they said it did not apply to my deluxe room. It is 150 baht for the breakfast. There is a 7-11 on the corner for anything you forgot.

    6Verified Hotel GuestPosted on: 10-9-2018

    It is a cheap hotel but for the price i paid $-- per night but was worthed. Furniture is old - no elavator to any , 4 th floor. But room was clean spacious & there is tea & coffee and napkins in the room which 3 & 4 * lack. Free shuttle is great

    Old Analogue TV

    8Verified Hotel GuestPosted on: 5-29-2018

    Proximity and convenient shuttle service to the airport.

    View from the room were ridiculously bad :). I was there just for a few hours in between flights, so I did not care. This hotel is not a resort at the end of the day but a cheap convenient place to have a stopover.

    1Verified Hotel GuestPosted on: 2-19-2018

    Even though I showed the receipt to the hotel staff clearly stating that breakfast was included,they INSISTED that we pay for breakfast.I was very disappointed since one of the main reason we booked this hotel was the free breakfast.Feeling cheated.

    Being charged for a FREE BREAKFAST!!! Rude front desk employee.

    8BenjaminPosted on: 1-27-2018

    This a great first stop for flights arriving in the middle of the night. Minutes from the airport. And have a shuttle every hour to return back to the airport to catch the train or your next flight. Room is nothing special but adequate and reasonable.

    WiFi in my room was weak.

    4JenniferPosted on: 1-25-2017

    Transport to and from the airport was very easy.

    I booked this hotel thinking I'd get a few solid hours of sleep before my next flight, but then the beds were awful/springy, and rooms paper-thin so you wake up every hour from other guests leaving for the airport. And the bed may have had bed bugs.

    5MartinPosted on: 3-3-2016

    Free shuttle to and from the airport.

    Did not like the area. did not feel like it was safe to go out after dark.

    10JohnPosted on: 9-23-2015

    The staff is very friendly, it's clean, convenient to the airport, and in a really nice neighborhood. I booked 1 night, and it's so great, I decided to stay 10 more nights--my entire Bangkok trip here! I highly recommend this wonderful hotel!

    1AnthonyPosted on: 1-25-2025

    Nothing it was a very bad service from the staff from beginning to end

    I was over charge by 160bht for the breakfast and the service was very poor

    8Verified Hotel GuestPosted on: 3-27-2019

    Staff and shuttle service to the airport.

    8Verified Hotel GuestPosted on: 11-19-2016

    Pick up service and locations

    9YuliyanaPosted on: 1-25-2026

    10 minutes away from the BKK airport, clean hotel with decent breakfast. The staff was very nice. The airport shuttle was great, easy to arrange and it was with us within 10-15 minutes after we picked up the luggage. Recommend if you need an overnight stay before continuing the journey.

    8NeilPosted on: 12-3-2025

    V clean, had everything you need

    Right underneath the flight path of the airport, not good if you are a light sleeper.

    8OrrPosted on: 11-26-2025

    Clean, nice stuff, close to the airport

    Unfortunately did not have hot water in the shower

    7JakePosted on: 11-21-2025

    Close proximity to BKK airport and offers airport shuttle for 150 baht per room. Few minutes walk from 7/11.Great place for stopover with a flight in morning out.

    Hotel was basic. Not so much a problem and would say the hotel was good value for its price.

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Health & Safety

    • Health Services
    • Hygiene certification

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Refrigerator

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 2:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 5 and above can stay with extra bed, subject to additional charges. Children of age 0 to 4 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that the hotel offers roundtrip airport transfer for customers (24 hours by schedule). Please specify flight details upon reservation or at least 24 hours before arrival date. If flight details are not specified, the hotel will not be able to guarantee transfer. At the airport, please look for the hotel staff holding the hotel name sign at Gate 4 on the second floor near the Information Counter of the Arrivals Hall. If you cannot find the hotel staff, please call the hotel directly and you will be picked up within 15 minutes. br/ Late check-out is available until 2:00 PM at an additional charge and subject to availability.

    Location

    The Phoenix Hotel Bangkok - Suvarnabhumi Airport

    88 Ladkrabang Soi 7, Lat Krabang Road, Lat Krabang, Bangkok, Bangkok

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